Returns & Exchanges

At Carpe®, we want you to feel confident and dry; if our products don't meet your expectations, we offer a 60-day money-back guarantee on all initial orders. Whether you need a different scent or a full refund, our hassle-free process ensures your satisfaction is our top priority.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and shipping zip code to begin the process.

• 2.
  Select Your Preference

  Choose between a direct exchange for a different formula or a full refund to your original payment method.

• 3.
  Print Your Label

  Download and print the prepaid shipping label provided by our system to ensure your return is tracked and handled quickly.

• 4.
  Ship It Back

  Drop off your package at any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.